Category Archives: emancipation

first cyberscholars meeting of 2008

Two weeks ago was the first cyberscholars meeting of 2008. The cyberscholars is a group that was originally founded by Urs Gasser and is now a monthly meeting composed of the fellows and affiliates at the Berkman Center for Internet & Society at Harvard University, the Yale Information Society Project and the good people from MIT’s Comparative Media Studies program.

We had some amazing people speak. Benjamin Mako Hill from MIT was the first speaker and talked about the educational value of errors in unexpected places. He has a blog where he documents all these, Revealing Errors. His argument is that when errors occur out of context, they make you realize that software, hardware and computers are not ‘natural’ but are constructed; things can go wrong, errors are man made, just like the actual device is man made. He thinks that errors are useful in showing people they can empower themselves by learning to take control of these devices, of technology. Later on, I had a talk with kxu about whether people /should/ be empowered: what if they don’t want to? We were drawing the comparison to how some people prefer a full manual photo camera where you can adjust all the settings to a full automatic camera that just snaps pictures for you. Is it fair to draw a similar analogy to free software?

The second speaker was Ben Peters, who had a fascinating talk looking into the question why the internet failed in the Soviet Union. His short answer: decentralization. Peters juxtaposes decentralization versus centralization, but more importantly, he also distinguishes decentralized networks from distributed networks. He goes on to show how the mentality of a decentralized structured network was prevalent in many fields and spheres, including how roads, but also the government was set up. His argument is persuasive, but I was also left thinking about the premise of his question. Two questions come to mind: if the Soviet Union had more familiarity with distributed networks, would the internet then have succeeded? Did the internet in the United States succeed because of an existing mentality and institutional culture that was comfortable with the idea of a distributed network? I’m not sure what the answers are; partially because I don’t know any network that comes close to the distributed ideal besides the internet, partially because I’m not sure whether prior familiarity and comfort with distributed networks explains why the internet in the United States took off. In any case, it was an interesting and provocative talk. (Peters also attributes the prior important work done on this topic by MIT historian Slava Gerovitch, who has the brilliantly titled paper “InterNyet“).

I also presented; hope to blog about it in a next post. You can watch the video in the meantime.

The videos of our presentation can be downloaded and viewed on the Berkman Interactive site. It has the videos of Benjamin Mako Hill’s presentation, Ben Peters’s talk and my own presentation on Global Voices and hospitality.

altruism, perspective and news making

“How can we best explain the differences between altruists and the paradigmatic self-interested individuals who exist at the heart of disciplines as wide-ranging as psychology, evolutionary biology, economics, and rational actor theory? The most important and consistent difference centers on systematic similarities in perspective. All altruists have a particular way of seeing the world, and especially themselves in relation to others. All the altruists I interviewed saw themselves as individuals strongly linked to others through a shared humanity.”

In Kristen Renwick Monroe, The Heart of Altruism: Perceptions of a Common Humanity, 1996. page 213.

What explains ethical political action? Why do certain people do things for other people? The important insight Monroe gives us is that self-interest and reason are unable to give us a comprehensive answer to why people perform acts of altruism. This is not an insignificant finding, since a wide range of scholarly disciplines have as a fundamental starting point that humans are rational actors, and act out of self-interest (economics, political science, etc). Instead of self-interest, she proposes to consider perspective as a crucial variable for explaining altruism. Perspective, as one’s self in relation to others, not merely one’s sense of self.

One can then proceed to ask how journalism contributes to a larger understanding of the world; in other words, what role does journalism play in forming and shaping the view we have of the world, of ourselves, of others, and of ourselves in relation to others? What does it mean for perspective formation that objectivity is the main guiding principle for news making? Herbert Gans has long advocated for a “multiperspectival” approach to news making, rather than objectivity. How are alternative and citizen media different in this regard, and what potential might they offer for changing and improving our perspectives?

nancy fraser – rethinking the public sphere

I’m reading Fraser and it’s really good. Quote on page 64:

Subordinate groups sometimes cannot find the right voice or words to express their thoughts, and when they do, they discover they are not heard. [They] are silenced, encouraged to keep their wants inchoate, and heard to say ‘yes’ when what they have said is ‘no.’ [..] many of these feminist insights into ways in which deliberation can serve as a mask for domination extend beyond gender to other kinds of unequal relations, like those based on class or ethnicity. They alert us to the ways in which social inequalities can infect deliberation, even in the absence of any formal exclusions.

In: Nancy Fraser, Rethinking the Public Sphere: A Contribution to the Critique of Actually Existing Democracy, Social Text, No. 25/26 (1990), pp. 56-80.

Reading her quote reminds us how access alone often is not enough for equal communication. Access, of course, is a first prerequisite that is a necessary but not sufficient condition. In this light, one can think about to what degree citizen media empowers or emancipates; that is to say, how being able to blog alone is not enough, one also has to be heard in a voice that does justice to the speaker – a proper voice. This problem gets only more challenging in a global context, where not just social inequalities but also linguistic and cultural, not to mention basic human rights to freedom of speech, are often an immense barrier to any remote possibility for a healthy conversation between different people, groups, cultures in an age of growing interdependence.

Rising Voices

I did the Dutch translation for this video that introduces Rising Voices, an amazing project spearheaded by my friend David Sasaki that “aims to bring new voices to the global conversation”.

Let me know if you find any errors in my translation. You can also watch the original video in any other language besides Dutch. If you know a language that this video hasn’t been translated in, feel free to contribute (dotsub makes it real easy to translate)!

feeling at home in generative nyc

got back from new york yesterday; as always, new york leaves a deep impression. no, it’s more than an impression – it’s a feeling of being alive, as well as, a feeling of belonging. allow me to try to explain why this is.

it’s oddly strange in that way – many sociologists, not in the least Simmel, wrote about the city and the effect it had on human relationships – how the city introduced the idea of a society of strangers, a situation where one can live closely with people you don’t know much about. the city, as a sharp contrast to the small comfort of a town where everybody knows you. but the very comfort can also be confining – whereas the anonymity of the city can be liberating.

there’s another fundamental difference that nyc brings out in me: its diversity. earlier, i read an article that mentioned that there are two kinds of people: those who believe there are two kinds of people, and those who don’t (this statement being strangely meta paradoxical in its own way, of course).

one of the fundamental differences i believe exist that distinguishes people are their ability to deal with chaos, complexity or diversity. in other words, some people thrive in a more open but also more messy environment, while others have more of a tendency towards order. change and status quo; progressivism and conservatism; people who believe things can be better and/or will be better and people who believe in the status quo, or believe everything in the past was better.

some of these differences are confounded by power – those in power often tend to favor the status quo and everything that stabilizes the status quo. the older one gets, the more one tends towards conservatism and order. there is this classic “common sense” knowledge that young people tend to be more progressive and become more conservative over the years, with an interest in decreasing tax rates as one gets older being the main intervening variable. there are exceptions – people in power, who still favor change. if cynical, one can read this in a deterministic way as well, if you believe that these exceptional people in power realize that change is the way to stay in power. but if less cynical, one can read this as those in power realizing its responsibility towards society, to lead. consider how harvard law school is adopting, no, transforming itself, towards a policy of open access.

for that matter, there is literature in innovation research that qualifies two fundamental kinds of innovation: those that are disruptive, and those that are sustaining. models, structures evolve over time that give routine and stabilize our lives. think of how most of what we do, every day, is on autopilot. or for that matter, think of most of what guides society, are established rules that we don’t question.

consider how often we do things because they always have been done that way.
think how often “but this is how we have always done it” is served as a justification.

innovations are sustaining when they make ‘the things that always have been done that way’ more efficient. these are relatively easy to implement. these innovations do not disrupt or destabilize our routines, our work patterns, what we have come to do every day again and again until we don’t know better.

innovations are disruptive when they challenge what we do every day again and again. they are destabilizing when they force us to rethink the things we do because we don’t know better. innovations are disruptive when those who have authority, are in power because of the current routines will challenge, resist and fight back against these innovations.

consider to what degree peer to peer technology is being disruptive to the music industry.
consider citizen journalism being disruptive to what we think of as ‘journalism’.

but also consider the conditions that are more favorable to allow disruptive innovations to be created. it has to be generally open and inclusive – because more generally, those who don’t have anything to lose tend to come up with disruptive innovations – because they are not ingrained in the system and do not have the ‘common sense’ of routine. because they are not in power and have no power to lose; rather, they are more likely to gain from disruptive innovations.

jonathan zittrain has called this condition, this property, “generativity”. he refers to it as a property of a technology. swiss army knives are more generative than a regular butter knife. a computer that can go online is more generative than a standalone computer.

perhaps we can also consider generativity as a property of an ecology, a culture. democracy is a cultural form that has generativity built-in by allowing a certain degree of fundamental change (albeit every four years). obama is showing us this with his explicit focus on and belief in change.

to get back to my example of nyc: the city is more generative than a town. because of its more diverse population, because it allows for more experimentation, because it will find a wider appreciation of things. certain people thrive better than others in a generative environment, those with

  • the ability to imagine gains currency in a generative environment.
  • the ability to link seemingly disparate things gains currency in a generative environment.
  • the ability to bridge clusters of ideas, likewise.

nyc allows me to further develop these abilities, to imagine, to bridge clusters of ideas. to link seemingly disparate things (one look at my recent mixtape shows you what i mean). to allow me to be both dutch and chinese, as well as dutch-chinese and chinese-dutch – as well as to expand what it means to be. that’s what makes me feel at home in nyc (or the internets, for that matter).

the promise of citizen media

Quote from Reese et al., “Mapping the blogosphere”, Journalism 8(3), 2007, page 259.

The impact of the blogosphere lies in the aggregate, in its location within a larger structure. Ultimately, this structure has great potential in meeting the normative expectations we have of the public sphere: access that does not depend on economic resources, autonomy from both state and market forces, and ability of participants to communicate across professional, political, and geographic boundaries on the basis of reason.

Most research seeks to refute this claim, pointing to the many issues we are still facing before we can declare that the internet is even remotely living up to the expectations above. Just to mention a few, we have Sunstein pointing to the dangers of the internet as fostering information silos and echo chambers, Wu & Goldsmith pointing to the impinging influence of the state, Lessig warning us how market forces are changing the underlying architecture of the internet, and the most recent warning by Zittrain who argues how concern for security and a preference for convenience is diminishing the generative and innovative potential of the internet.

But where is the research that examines and turns our attention to the bright spots on the internet? Those spots where people are gathering and are living up to Habermasian ideals of the public sphere? Where are the successors to Rheingold’s classic work on The Virtual Community? Who will follow Benkler‘s example?

As a budding scholar, it sometimes seem to me that it is not naiveté, but rather courage that is required to write optimistically about anything, but about the internet in particular. Who has the courage to point us to a brighter future?

will it be easier to find information in 2013?

Last weekend I was attending a wonderful conference organized by the Berkman Center and USC Annenberg on participatory media. One of the plenary sessions was moderated by the inimitable Jonathan Zittrain, and as the moderator, he reserved the right to poll the audience at the end of the session. He asked us: “will it be easier to find information in 2013?” Most people raised their hands. And what about those who disagree with that statement? I raised my hand. As the only one. That was, uhm yes, a little bit awkward.

The session came to an end and, as all good conferences, time was running out and I didn’t have a chance to actually defend myself. So I am taking this opportunity to give a rough sketch of what answer I would have given if I had been asked to speak up at that moment:

I too believe it will be easier to find information in 2013. This is without doubt true for anybody who is currently in this room and attending this conference. But will it also be true for everybody else out there?

As David Weinberger eloquently explained: we live in an age of abundance. The way we solve the problem of information overload is through meta-data: in other words, we have information about information; we use information to organize our information. We create tools that will help us create that metadata – tools like social tagging, better search, social networking.

But better tools doesn’t mean that most people will be able to take advantage of it. Eszter Hargittai has done much impressive work on how people actually use links – expertise, her research suggests, is really important in helping people make sense of links – which ones are bad, which ones are good? The irony is that the hyperlink originally was ofcourse conceived to be a tool to help us navigate (literally) through the information. A lot of people just cannot seem to distinguish bad from good links – there is a gap in ‘link literacy’. Now if some people already have trouble using links, can you imagine them using social tagging or other more sophisticated tools? Tools by themselves are not enough to empower people. Left without education, literacy and expertise, the rich will only get richer and the poor only .. poorer.

But let’s accept for the sake of argument that it indeed will be easier. Does easier in this case also mean better? That’s not necessarily the case. As Markus Prior shows in his research on cable television, faced with an abundance of choice, two things will happen: the news junkies will read more news, while the rest will read more entertainment and less news. Ironically, people generally read more news when there is less choice: if there is nothing else, people will read news, but faced with a choice? It’s like the equivalent of having a balanced meal with vegetables, proteine, etc or a meal where it is all-you-can-eat-dessert (and I live in Philadelphia).

So there you go. Even if we develop better tools, for most people, it does not necessarily mean that it will be easier to find information. And even if it does become easier, it doesn’t mean it will necessarily be better.